Shipping & Returns

At DRIP UP, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to ensure your shopping experience is enjoyable. **Eligibility for Returns:** You may return any unworn, unwashed, and undamaged items within 15 days of receiving the order. All original must be attached, and items must be in their original packaging. Please note that certain items, such as final sale or personalized products, are not eligible for return. **Return Process:** To initiate a return, please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number]. We will provide you with a return authorization number and instructions on how to send your items back to us. Please ensure that the return package is securely sealed and labeled with the provided return address. **Refunds:** Once we receive your returned items, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that shipping fees are non-refundable. **Exchanges:** If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item. We recommend returning the original item as soon as possible to ensure availability. **Contact Us:** If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to our customer service team. We are here to help and ensure you have a positive shopping experience with us. Thank you for choosing DRIP UP!